Smarter Processes.
Better Outcomes.
Unlock clarity, automation, and control with custom Microsoft-based systems built for real operations — not just IT departments.
The Pro-Ops Mission
Simplify Complexity. Streamline Work.
At Pro-Ops, we help businesses eliminate manual processes and operational blind spots by building custom, Microsoft-powered systems that just work. Whether you're struggling with compliance reporting, IT inefficiencies, or scattered internal comms — we design tools that simplify the chaos, integrate with what you already use, and scale as you grow.
What We Build
Pro-Ops delivers practical, custom-built systems that solve the real issues holding your operations back.
Custom Reporting & Data Analytics
We build reporting tools that go far beyond spreadsheets — fully interactive dashboards and apps that track KPIs, automate delivery, and make data clear, actionable, and easy to share across teams or with clients.
Integrates with SharePoint, SQL, Excel, APIs
Interactive visuals, filters, and drill-downs
Secure, role-based access
Automations for email, PDF, and refresh cycles
Managed IT Services
Comprehensive, proactive support to keep your systems running, protected, and aligned with your goals — so your internal teams can focus on growth, not troubleshooting.
24/7 Monitoring & Helpdesk Support
Cybersecurity, backups, disaster recovery
Infrastructure and network management
Strategic IT consulting + digital transformation
Custom Intranet Builds
Streamline internal communication, reduce confusion, and unify your tools with a fully customized intranet tailored to how your business actually runs.
Personalized UX, team spaces, permissions
HR, SOP, and compliance resource hubs
Live calendars, news, and collaboration tools
Fully integrated with Microsoft 365 or Google Workspace
Who We Help
We work best with operations-heavy organizations that need to streamline reporting, workflows, or communications.
Security Services
We help guard companies digitize shift reports, incident logs, and compliance paperwork — eliminating paper trails, improving accountability, and creating client-ready dashboards.
Aviation & Transportation
Custom PowerApps, real-time data collection, and scheduling tools designed for compliance, KPIs, and crew management in highly regulated environments.
Mid-Size Businesses
Organizations with over 250 staff benefit from automation, centralized reporting, and intranet systems that support lean admin teams.
How It Works
From first call to full deployment, here’s how we build systems that fit your workflows and scale with you.
Step 1 - Discovery & Needs Assessment
We assess your current workflows, tools, and goals — and uncover the real friction points.
Step 2 – Solution Design
We design your system blueprint, including architecture, features, permissions, and roadmap.
Step 3 – Build & Integration
Our team develops and configures your solution, integrating with your existing tools.
Step 4 – Training & Enablement
We train your users and admins to own the tools — with documentation and ongoing support.
Step 5 – Launch & Optimize
We deploy, monitor, and continuously improve your system as your business evolves.
Trusted by Operators Who Expect More
We’ve worked with forward-thinking teams across security, transportation, and field services — and
we’ve shared insights at national industry events.
ASP Security
ASIS International
Microsoft Partner
Choose a plan and get started
Scale your software operations through a custom engineering team.
Meet the demand of your company’s
Personal
Our plans come with a 100% free 14 day trial. No credit card needed.
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Startup
Our plans come with a 100% free 14 day trial. No credit card needed.
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Business
Our plans come with a 100% free 14 day trial. No credit card needed.
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What Our Clients Say
“Real-time dashboards that made our clients say: ‘Wow.’”
Pro-Ops helped us transform a broken reporting process into a live system that made our team — and our clients — way more confident.
— Ops Manager, National Security Firm
“We used to chase paper. Now we lead with data-backed decisions.”
We have live data we can show auditors and clients — and it works seamlessly with Teams.
— Director, Aviation Services
“They didn’t just build a tool. They changed how we work.”
The Pro-Ops team is hands-on, thoughtful, and fast.
— COO, Mid-Size Logistics Company
About the founder
Meet the Founder
Noah Thompson is the founder of Pro-Ops — a hands-on operations specialist with a passion for building real-world systems that make businesses run better. With deep experience across security, transportation, and field services, Noah saw a gap: companies were buying tech, but still working in chaos. Pro-Ops was born to close that gap — not with more software, but with solutions that fit how people actually work.
Insights & Ideas
Fresh thinking on reporting, automation, and Microsoft tools for real operations.
How to Cut Reporting Time by 75% with Power Apps
Most companies are still stuck doing compliance reporting manually. Here's how to change that — without changing your core systems.
What Microsoft 365 Already Gives You (But You’re Not Using)
You’re likely sitting on tools that could streamline your workflows. Here’s where to look first.
Why Security Companies Are Rethinking Their Tech Stack
Guardtek’s recent acquisition is creating urgency — and opportunity — for custom Microsoft-based solutions.
Ready to Simplify Your Operations?
Let’s talk through what’s not working — and build something that does.
Get Your free guide
5 Ways to Cut Operational Waste Without Buying New Software
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